Members were surprised by bills after a visit. I connected booking, insurance, payment and the staff tools into one system, so people knew before a visit whether it was billed and what they’d likely owe.
Members were surprised by bills after a visit. I connected booking, insurance, payment and the staff tools into one system, so people knew before a visit whether it was billed and what they’d likely owe.
Clinicians spent about ten minutes reading charts before each visit. I designed AI summaries they could trust and act on.
Sensitive records needed strict access rules that never got in the way of urgent care. I designed how staff request access, get approval and leave an audit trail.
“Basia is an exceptional designer who combines high ownership with strong execution. She uses data to inform her decisions, explores ideas broadly, and knows when to dive deep into the details.
“Basia makes the most of every opportunity she is given to improve a product. She improves the UI and UX for anything that might interact with the feature she’s building.